Quick answer: A trusted creative agency in Vietnam is recognized by what clients say after the project is over. For Now Creative Agency, clients mention three things most often: a team that keeps supporting them even when a situation seems to have no solution, peace of mind throughout the work, and a readiness to recommend Now to peers in the industry. Below is real feedback from representatives of EZVIZ, MSB and Panasonic.
Updated: October 2026.
What makes a creative agency trustworthy?
A creative agency provides creative and communications services for brands: ideas, content and design through to events, PR and KOL/KOC activities. Creative ability is the entry requirement; trust is built from things clients only experience once they have worked with the agency:
- Keeping commitments on timeline, quality and budget.
- Solving problems proactively instead of pushing them back to the client.
- Clear communication, with one accountable point of contact throughout.
- Understanding the client's brand and protecting it in every detail.
- Repeat business and referrals from past clients — the measure that is hardest to fake.
Client feedback on Now Creative Agency
The quotes below were given in Vietnamese and have been translated into English.
EZVIZ: "Even when there seemed to be no solution, the team kept supporting us"
"The team is incredibly supportive, and working with them gives real peace of mind. There were many times when there seemed to be no way to solve something, and the team still supported us wholeheartedly."
Ms. Dinh Phuong Mai — Marketing Director, EZVIZ
Now Creative Agency has supported EZVIZ across several communications activities, most recently the EZVIZ booth at the VIBE 2026 exhibition. At live events, unexpected situations are certain to arise; what the client noticed is that the team was always present and found a way through.
MSB: "Nothing to worry about"
"Every time we work with the team, it feels like there is nothing we need to worry about."
Ms. Van — MSB Bank
In banking, every branded item has to pass several rounds of approval and arrive on the day of the event. The feeling of having "nothing to worry about" comes from a team that tracks every milestone, flags risks early and fully handles its own part of the work.
Panasonic: "I always recommend Now to friends in the industry"
"I always recommend Now to friends in the industry — which shows that their capability and service support are really solid."
Ms. Hanh — Panasonic
Now has worked with Panasonic on branded gift sets, including the items for the Panasonic Fresher Program. A recommendation from one professional to peers in the same industry is an endorsement no advertisement can replace.
What do the three pieces of feedback have in common?
| What clients mention | What it means for a brand |
|---|---|
| Wholehearted support, even in difficult situations | The project is not abandoned when something unplanned comes up |
| Peace of mind, nothing to worry about | The client-side manager spends less time supervising |
| Willingness to recommend to others | Service quality stays consistent across repeated projects |
None of the feedback is about a breakthrough idea or an award. What clients remember is how the team works: present, proactive and accountable to the end.
What services does Now Creative Agency provide?
- Integrated communications: strategy, content and execution across channels.
- Events and activation: launches, exhibitions, point-of-sale activities, internal events.
- PR: media relations and brand content.
- KOL/KOC: selection, outreach and collaboration management.
- Corporate gifts: design and production of branded and promotional gifts through Now Creative Gifts.
What should you check before choosing a creative agency in Vietnam?
- Ask about past clients and request a few references you can contact.
- Look at real projects in an industry close to yours.
- Meet the team who will actually do the work, not only the salesperson.
- Ask how they handle problems: a specific situation they faced and how it was resolved.
- Agree on the point of contact, milestones and reporting from the start.
Frequently asked questions
What is a creative agency?
A company that provides creative and communications services for brands, including ideas, content, design, events, PR and KOL/KOC collaboration.
How can you tell whether a creative agency in Vietnam is trustworthy?
Look at feedback from past clients, the rate of repeat business, published projects and how the agency handles unexpected situations.
Which brands has Now Creative Agency worked with?
Clients include EZVIZ, MSB, Panasonic and Prime Group, along with many FDI enterprises, banks and consumer goods companies.
What is Now Creative Agency strongest at?
Integrated communications, events and activation, PR, KOL/KOC collaboration and corporate gifts.
How do I contact Now Creative Agency?
By hotline at +84 327 523 562 / +84 984 375 345, by email at [email protected], or via www.nowagency.vn.
Looking for a trusted creative agency in Vietnam?
Share your brand's goals and challenges, and the Now Creative Agency team will discuss a suitable approach.
- Hotline: +84 327 523 562 / +84 984 375 345
- Email: [email protected]
- Website: www.nowagency.vn
