Many FDI and banking clients come to Now Creative Gifts with the same question: "This is our first large-volume gift order — what do we need to prepare, and how long will it take?" Drawing on hundreds of corporate gifting orders, here's the clear 5-step process we follow — so you can plan ahead instead of scrambling at the last minute.
Step 1 — Needs and Budget Consultation
Our team gathers details on the occasion, expected quantity, budget, and any special requirements (ESG compliance, seniority-based personalization, VIP client data privacy). This stage can be conducted bilingually in English and Vietnamese.
Step 2 — Brand-Matched Design
Based on the client's brand guidelines (colors, logo, messaging), our design team proposes 2-3 concepts to choose from before moving into sample production.
Step 3 — Mockup Approval and Quantity Confirmation
The client reviews a physical mockup (not just a rendering), requests adjustments if needed, and confirms the final quantity. For banks, this step often involves several internal approval rounds — Now Creative Gifts accommodates iterative feedback without slipping the schedule.
Expert tip from Now Creative Gifts: Always build in at least 3-5 buffer days between final mockup approval and your actual delivery deadline — especially if your internal approval chain involves multiple sign-offs.
Step 4 — Production
Production typically takes 7-15 business days depending on complexity and volume. For urgent peak-season orders, an expedited timeline is available when booked at least 3-4 weeks in advance.
Step 5 — Packaging and Delivery
Packaging is tailored to purpose — internal distribution, international partner shipments, or on-site event handouts — with phased delivery available to match a company's event schedule.
→ Ready to get started? Call our hotline at 0903 256 693 with your occasion and expected quantity for a preliminary quote within 24 hours.
A More Granular Stage-by-Stage Timeline
"7-15 days" is the figure most gifting sites quote, but rarely broken down further. Here's the stage-by-stage view so you can plan internally and know exactly what needs to be finalized, and by when.
| Stage | Reference time | Key tasks |
|---|---|---|
| Consultation & budget | 1-2 days | Confirm occasion, quantity, budget and any special requirements |
| Design & mockup | 2-4 days | Propose 2-3 brand-matched concepts |
| Sample production (if needed) | 5-7 days | For orders requiring a physical sample approval before mass production |
| Mass production | 7-15 days | Varies with volume and depth of customization |
| Packaging & delivery | 2-5 days | Can be phased to match your event schedule |
(These are reference figures for a standard order — orders requiring a sample round or deep customization should add time accordingly.)
MOQ Increases with Depth of Customization
A general principle worth knowing before you request pricing: minimum order quantity is not fixed across customization types. Logo printing on an existing product usually carries the lowest MOQ and fastest turnaround. A custom color or material typically requires a larger order to keep unit costs efficient. An entirely new mold (for a product that doesn't exist off-the-shelf) usually carries the highest MOQ and longest lead time, since the fixed tooling cost needs to be spread across enough units. Understanding this trade-off helps you balance how bespoke the design needs to be against your actual budget and timeline.
Contract, Payment Terms, and Documentation Before Mass Production
Before mass production begins, FDI enterprises and banks typically need a complete document package to clear internal approval: a stamped formal quotation, a contract specifying delivery milestones and acceptance conditions, and a valid VAT invoice. For larger orders, a deposit before production and a balance payment on acceptance or before delivery is standard practice, with exact terms agreed between both parties. Raise these terms during the consultation stage so they don't cause delays close to your deadline.
Frequently Asked Questions on Quantity and Timing
- What's the minimum order quantity? It varies by product — from a few dozen personalized VIP sets to thousands of items for company-wide distribution.
- Can rush orders be accommodated? Yes, though reaching out 1-2 weeks earlier than usual helps us allocate production resources.
Post-Delivery Support and Defect Handling
This is the part most gifting suppliers don't publish, but companies should ask about before ordering: if a defect turns up after delivery — a printing error, a material flaw, a shortfall in quantity — what's the process, how long does a replacement take, and who owns the resolution? Now Creative Gifts maintains a clear post-delivery feedback and defect-handling process, with a fixed point of contact for the life of the order — not just up to the moment of delivery.
Why Companies Partner with Now Creative Gifts
- 20 years of experience, with a transparent 5-step process at every stage.
- Bilingual English-Vietnamese support throughout, suited to foreign management teams.
- Flexible with urgent orders, with contingency options to shorten the timeline when needed.
- A clear post-delivery support and defect-handling policy — we don't disappear once payment clears.
Ready to start your gift order?
Contact Now Creative Gifts today for a quote and a concrete timeline that fits your company's plans and budget.
- Call our hotline at 0903 256 693 for a quote
- Message us via the Now Communications Facebook page (facebook.com/NowCommunicationsVN)
- Our team responds within the same business day
